Relazioni di Prossimità

Relazioni Pubbliche e Stakeholder nello Scenario del Terzo Millennio

Archive for May, 2007

La posa dell’oracolo brillante

Il sottoscritto, in uno dei momenti di maggiore ispirazione autoreferenziale degli ultimi anni. Se volete conoscere l’origine del titolo, andate a leggere qui.

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  • 3 Comments
  • Filed under: Blog, Other
  • Che buona la pasta !!!

    E’ quello che traspare dalle bocche spalancate di Pier Luca ed Enrico, sotto gli occhi di Gianluca, durante il BBQ Marketing Meeting di sabato scorso, a Cascina Rosina (un posto dove di “camp” ce n’è a perdita d’occhio). L’altro Gianluca, incredibilmente fermo, e Giuseppe in primo piano completano il gruppo.

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  • 8 Comments
  • Filed under: Blog, Marketing
  • [omissis]

    Nessuna parte di questa pubblicazione, di esclusiva proprietà di [omissis] S.r.l., può essere riprodotta in alcuna forma, con un sistema elettronico o con altri mezzi, senza il preventivo permesso di [omissis] S.r.l. stessa.

    In calce a un comunicato stampa, ricevuto oggi. Il buon gusto ci impedisce di commentare…

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  • Filed under: Media Relations, Public Relations
  • Toshiba sucks

    My Toshiba laptop was not born under a lucky star. When I received it from the distributor, it worked for a couple of days and then the fan was gone (they call it Dead On Arrival). The support service changed the motherboard, but forgot IrDA and Bluetooth connections. At the time, I didn’t complain, as I needed the PC.

    After one year, the screen started to behave in a strange way. All of a sudden, it was randomly switching on and off (i.e., black), especially when on batteries. At the end of April, this problem had increased to the point that was almost impossible to work for more than ten minutes.

    On May 4, I’ve brought my laptop to Toshiba’s support center.

    Today, after more than two weeks, I’ve called to know why nobody did react or reply, when they were supposed to call in less than 10 days (when you have a laptop, is usually because you need it on a daily basis).

    I had to call three times in order to get the promise of an email telling me the cost of the solution (the laptop, of course, isn’t any more under warranty). The line dropped during the first call, after a couple of minutes, while I was waiting for the answer. The line didn’t drop during the second call, but after a 20 minutes wait I discovered that the operator had left for lunch! Unbelievable!!! The third call went smoothly.

    I’m still waiting for the email… Guess why I will never buy another Toshiba…

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    Bits for today (May 21, 2007)

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  • Analyst Relations

    Le relazioni con gli analisti sono una componente fondamentale delle attività di relazioni pubbliche delle aziende di information technology, soprattutto nei Paesi di lingua anglosassone. In Italia, si tratta di un’attività relativamente trascurata. Per chi ne vuole sapere di più, sul sito di Quocirca - azienda inglese - è disponibile una guida.

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    Seventy Things to Watch in 2007

    JWT, the largest advertising agency in the U.S. and the fourth-largest in the world, has spotted 70 “in” products, services and trends that will help to define 2007.

    A few of them are at the convergence point of high technology and social media:

    1. Skype/VoIP
    2. The business of social networking
    3. Citizen journalism
    4. RSS feeds
    5. Google domination (Google as acquirer, and Microsoft as Google follower)

    In addition, a couple of them are very interesting for me:

    1. Hitting the off button: demanding downtime
    2. Age shuffling (40 is the new 20, for example)
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  • Filed under: Innovation, Social Media, Technology
  • Richard Edelman writes we need to keep our clients focused on the stakeholder, not the shareholder model. What about public relation agencies? We belong to the corporate world as much as our clients do, and the strategies that we suggest to our clients should be as well our strategies. In my opinion, large PR agencies have abandoned their clients to concentrate on shareholders, and this has forced them to focus on time sheets and billable hours. Because of this attitude they have completely lost a couple of critical factors: quality of client service and innovative thrust. I think that is time to get back to the basics of the profession, and regain our status of corporate consultants.

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    Bits for today (May 5, 2007)

    These would have been the subjects of my posts on May 5, 2007, if I just had the time:

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  • Bits for today (May 1, 2007)

    These would have been the subjects of my posts on May 1, 2007, if I just had the time:

    • PR 2.0 is not Web 2.0 - Brian Solis clearly separates PR 2.0 from Web 2.0. Comments show how PR "less than 1.0" professionals don’t have a clue about what’s happening to their profession.
    • Industry enters a new age: PR 3.0 - The PR Week article criticized by Brian Solis. The fact that the PR industry is growing can’t hide the fact that most PR professionals and agencies are still behind PR 1.0 in terms of professional skills. PR Week should definitely do a better job.
    • PR Week claims industry enters age of PR 3.0, but they couldn’t be more wrong - Brian Solis criticizes the PR Week article, and summarizes the reasons why we can’t talk about PR 3.0 (in Italy, we are still on the way to PR 1.0).

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  • Calendario

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