I’m really tired tonight. I’ve spent the day trying to support Toni Muzi Falconi in explaining to a number of colleagues - members of Ferpi, the Italian Federation of Public Relations - how to interact with social media. Toni is always inspiring, as most of its posts. I strongly suggest to download his last presentation, and have a look at slides 13 to 17, and then at slides 20 and 21. I have to work on my presentation, as the agenda has been scrambled - because of the level of interactivity - to the point that the order of the slides is totally different from what I had originally planned. I will upload the documents during next weekend. Stay tuned.

I know this is partially off topic, but I wanted to warn my readers about Corel Paint Shop Pro XI licenses and Corel’s customer support. I have bought the product on September 22, 2006, paying 99,98 Euro (including VAT). I have downloaded and installed the product, which has worked for a few months without problems. I’ve used it for cleaning and retouching my digital pictures until Xmas, and then I’ve stopped using it for a few weeks. When I’ve tried to launch it last week, I’ve got a windows with the message that the product had expired, and I’ve not been able to use the software anymore. I’ve written to Corel, using their online form - I hate online forms - and I’m still waiting their answer. Corel, are u there?